Friday, July 20, 2012

Call Centers go to the Phillipines


Phillipines beats India

In an unprecedented strategic outcome, Phillipines, where it rains torrentially these days, beats India in the call center market. This takes place at a time, when Indians consider that the population living at the poverty level is still there due to the lack of creation of safficient jobs. This is also in spite of the US perception that India is being given sufficient promotion to their emerging market competing also regionally with China.

On the other hand, India which deals with a diverse population with a good percentage still living below the poverty level suggests that it has not generated enough employment to overcome it, in spite of the large number of H1B visas and outsourcing jobs migrated to that country from the USA in the past decade.